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  2. Frequently Asked Questions

Frequently Asked Questions

  • Are there supermarkets or convenience stores nearby?

    There is no super convenience store near by.
    The Supermarket Nishigaki Ukawa Store where ingredients etc. can be purchased near the hotel wContinue reading
  • Could you lay your futon?

    We do not serve futon at our hotel.Because it is based on the concept of freedom, we are daring to self-service.
  • Because it is likely to snow, can you cancel?

    Looking at the weather forecast, can you cancel it because it is likely to snow? Basically, this is a snowy country, so it does not seem to Continue reading
  • Is there a parking lot?

    There is a private parking lot in front of the accommodation facility and in front of the hot spring facility.
    The busy season (GoldenContinue reading
  • Can I do BBQ?

    BBQ is from April to October. We recommend crab pot in winter.
    It is possible in the garden immediately after leaving from the room being sContinue reading
  • Is there any facilities that can be enjoyed with children in the surrounding area?

    In summer, you can enjoy swimming in the sea.
    By foot, the journey is 10 minutes.The way back is 15 minutes.

    You can catch a fishing boat bContinue reading
  • Is the bath on the sea side today, Menyu? Is it female hot water?

    Please call us directly (0772-76-1000) or check the site below.

    home page, https://ukawaonsen.jp/page1
    Facebook, https://www.facebook.com/uContinue reading
  • Is the restaurant open?

    The restaurant's opening hours are from 11: 00 to 14: 00.
    It is a Thursday regular holiday.
    From 2018.11.1 to 2019.3.15, we will be closed iContinue reading
  • Is there shampoo and body soap?

    As a personal belongings, body soap, rinse in shampoo, toothbrush, towel, bath towel, work clothes, bedding (futon, pillow)

    As a cooking utContinue reading
  • I'd like to check in early, but ....

    Customers who wish for early check-in please let us know the expected arrival time in the remarks column.※I will receive 1000 yen per hour.
  • When is the use time of hot springs?

    Guests' hot springs are available until 22:00 at night.As for morning bath, you can use only the inner bath of 6:00 to 8:00.
  • Do you have any good cookware to take with you?

    We prepare dishes, cups and chopsticks according to the number of people and cooking utensils in the guest room.So if you seem to be cooked Continue reading
  • Are there rooms in hot spring facilities?

    Accommodation building is away to keep quiet environment.It is less than a minute's walk to the Onsen building.

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Please feel free to contact us if you have any questions.